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Customer Experience
Operate Services Practice
Simplify and modernize your digital infrastructure with software-defined data center solutions
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A common barrier to technology adoption is complexity. GBM Operate Services provide you with solutions that overcome the challenges posed by operating complex solutions by delivering value-rich services such as:
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On-Site Engineers: GBM has a range of services that provide you with dedicated onsite engineering resources. These can be used by the customer as a bridging service till your Team have familiarity with the newly deployed technology or a permanent resource that can be part of your team to address projects, change requests and support issues.
Managed Services: GBM Managed Services provide the tools, resources, processes and know-how to handle day to day IT operations. This allows you to focus on your core business while reducing operating expenses and costs associated with increased skills capability to manage new technologies.
GBM’s Network Operations Center (NOC) provides around the clock monitoring service that includes; performance monitoring; event management; incident ticket management; guaranteed service levels and integrations into GBM’s maintenance services.
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