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Solutions

Technology Support Services

Ensure the health of your IT environment.

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At GBM, our comprehensive Technology Support Services portfolio is designed to meet all these challenges and more. With our local presence across the Gulf, plus strategic partnerships with leading server, network, software, security and infrastructure providers, we are well positioned to manage your multi-vendor environment. GBM can help you reduce your support costs, improve ROI from your equipment, and save time spent solving technical problems. With one helpful point of contact to look after all your needs, technical support is also simpler than ever before.

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Multi-vendor Support Services

When ongoing business requirements or a challenging IT project leaves your in-house team in need of skilled support, GBM’s experienced on-site services team is there to help. With our local presence across the Gulf region, and a large team of specialists in every aspect of digital infrastructure and software, we are the out-tasking and project-work partner of choice for businesses of all sizes.

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Data Center Site Support Services

Many businesses, across a wide range of industries rely on specialist equipment to ensure that their operations run efficiently. GBM not only supplies these products, but also provides the enterprise support required to ensure these business critical devices remain operational.

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Professional Services

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Supportline Services

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Media Center
Using AI to Enhance a Customer’s Experience

The world has changed! We as consumers are driving that change. The speed at which I can “self serve” myself with information from apps on my smartphone now directly affects, what I will do, how and when I will do it.

Author
David Chancellor-Maddison
22-Jan-2024
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When something is “phishy”: what you need to know

As more organizations reopen their office spaces to welcome back employees, many professionals are receiving emails containing status updates about the safety protocols.

Author
Hasanian Alkassab
23-Jan-2024
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Security - Security Operations Center (SOC)

This increased spending is in response to a rise in cyber attacks in the region, as it grows in global economic and strategic significance. When it comes to security, however, it’s not how much you spend that counts – it’s how wisely you spend it. You need the right strategy to ensure a fast return on investment, to protect your business and customers, and to avoid costly complexity.

Author
Hani Nofal
23-Jan-2024
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The vital shift from prevention to prediction, and how AI cybersecurity enables it

Highly-publicized data breaches at companies, both globally and in the Gulf region, have turned cybersecurity from an IT discussion to a board-level discussion in recent years. Threats including malware, ransomware and exploitation of cloud vulnerabilities, all of which are rife in the Gulf, have become so advanced that it is a question of when and not if a breach happens. The goal now is therefore a cybersecurity solution that can predict, detect and respond to attacks, rather than simply trying to prevent them.

Author
Hani Nofal
23-Jan-2024
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Technical Article

GBM delivers transformational data center infrastructure solutions such as Software-Defined Networking, Hyperconverged Infrastructure, and many more to customers in the region.

Author
Muhammad Marakkoottathil
23-Jan-2024
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RISE with SAP – Business Transformation as a Service

RISE with SAP is a Business Transformation as a Service (BTaaS) product that focuses on shifting customers into the SAP cloud product infrastructure. It is used in step-by-step acceleration of digital transformation, including evaluating current processes to optimise them for updated cloud-based infrastructure. It comes with various hyperscale computing options including Amazon Web Services (AWS), Microsoft Azure or Google Cloud Platform (GCP). RISE with SAP features a commercially bundled, single-subscription contract providing access to a variety of tools, services and software for business transformation assistance.

Author
Sandeep Mahindra
23-Jan-2024
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