Enterprises are making significant investments in the technologies and services that enable the digital transformation (DX) of their business models, products and services, and organizations. The businesses which have invested heavily in DX over the last 2-3 years are already reaping the rewards in terms of faster revenue growth and stronger net profits compared to businesses lagging in DX initiatives and investments.
The Banking industry continues to lead all other industries in implementing digital transformation (DX) projects that create real value for customers. According to IDC research, MEA’s banking industry is expected to spend $1.7 billion for digital transformation in 2020, rising to $2.9 billion in 2024. However, banks are also challenged by the changing landscape of the industry together with the latest digital innovations.
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